I am a big believer in #1 make them the hero. With so much social media, everyone is yelling into the void... so most people are taken aback and then delighted when they find a genuinely curious listener.
Great list! As a professional interviewer I’ll add: the “gift of the pause” - as uncomfortable as it can be at first, can expand breathing / processing room in a conversation and deepen the connection between people; and expressing gratitude to the other person for sharing their thoughts / feelings / ideas- which can be an act of bravery in its own right these days.
I can attest to how underrated #9 is, especially in the age of AI (when everyone can know anything in a few minutes). It is hard to fake deep enthusiasm and curiosity without passion, but if you can show that enthusiasm and a curious mindset, you shine.
Thank you for the tips
I am a big believer in #1 make them the hero. With so much social media, everyone is yelling into the void... so most people are taken aback and then delighted when they find a genuinely curious listener.
Great list! As a professional interviewer I’ll add: the “gift of the pause” - as uncomfortable as it can be at first, can expand breathing / processing room in a conversation and deepen the connection between people; and expressing gratitude to the other person for sharing their thoughts / feelings / ideas- which can be an act of bravery in its own right these days.
I can attest to how underrated #9 is, especially in the age of AI (when everyone can know anything in a few minutes). It is hard to fake deep enthusiasm and curiosity without passion, but if you can show that enthusiasm and a curious mindset, you shine.
great tips!
Thanks for this post; found it quite helpful to be reminded of how to ask follow up questions to deepen the conversation.
Great post! Each step has a lot of nuance and depth to practicing before feeling authentic.
My current favorite for “Exit Gracefully” is to add a brief, positive question so it feels less abrupt and lets the person end as a hero.